Our story
We are Ayup (pronounced “ey-up”) a digital platform provider from Yorkshire working across the UK. Since we started out in 2014, we’ve used good design, smart thinking and clever tech to help fix health and social problems.
Over the past 10 years we have had the privilege of working for some great organisations in the public and third sector who are all striving to use tech to make the world a better place. We have amassed a wealth of experience delivering a wide range of digital platforms, from a an online health booking system to a journaling app for the future leaders of the NHS.
A commission from The Royal Borough of Kingston Council marked the beginning of a shift in our focus in 2018. The council were looking to co-design and develop a digital platform to support social prescribing in the borough.
This led to the creation of Connected Kingston, an open-source directory of services created in collaboration with RBK that connects people to resources in their local community. Since then we have continued to develop the platform with other councils and third sector organisations, adding new features and functionality all geared around helping people find the support they need to live their best lives.
Fast forward to 2022 where we made the decision to focus all of our experience, knowledge and skills to concentrate our efforts into the one particular problem space where we believe we can have the most impact.
Ayup Connect is the result of that decision, and we are ready to roll it out in communities across the country!
Ayup Connect Timeline
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Ayup Digital is founded
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Commissioned by Royal Borough of Kingston Council
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Release of Public Beta
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Leeds City Council commission
Commissioned by Leeds City Council to re-use code for experimental development of single source of truth for voluntary sector (LOOP)
Healthy London Partnership commission
Commissioned by Healthy London Partnership to deploy and develop an instance for North London, currently named Healthplace.io
Hounslow Council commission
Commissioned by Hounslow Council to deploy and localise platform for the Community Solutions team
Sutton Council commission
Commissioned by Sutton Council to deploy and localise platform for Community Solutions
Ayup Connect 2.0
Version 2 of Ayup Connect, bringing together all features and developments into one single repository
Organisations with worked with in the past
You'll be in good company
The numbers
2.4k
service listings
hosted on our platform
800k
residents
being served by Ayup Connect
7
deployments
across the UK
How we work
We believe successful projects happen when good people work well together.
And we are with you all the way to make your project a success. We recognise and understand that community directory projects are a big deal for communities and the stakeholders involved. Our offer isn't about just granting you a software licence and pointing you towards some training materials. We are in this together, becoming an extension of your team, taking you on a guided approach to set your directory up for success.
Project Management
- Initial set up of PMO
- Kick off meeting
- Knowledge transfer
- Detailed project plan
- Asset and risk register
- Working arrangements
- Roles and responsibilities
Discovery & Co-design
- Digital strategy
- Stakeholder engagement
- Co-design
- Existing data sources and directories
Technical Deployment
- Technical planning
- Infrastructure deployment
- Staging and production environments set up
- Platform configuration
- Content import
Localisation
- Creative design, look and feel
- Front customisation
- Content review
- Quality Assurance
Training
- Deep dive sessions
- Introductory sessions for organisations and service providers
- Training materials
- Support for launch event
Our values
Everything we do is grounded in our 5 core values:
We care
One of clients once said of us “these guys really give a sh*t” and we couldn’t have summarised our sentiments better.
Be human
We take a human centred approach and help our clients do the same.
We’re in this together
We’re kind and supportive to our clients and people. Because relationships matter more than transactions.
Be the best you
We’re all capable of more than we believe. That’s you, our team and the organisations we support.
Have fun
We make our workplace, workshops and meetings fun places to do serious work.
Say hello to our team
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