Here are some of the teams we work with at local authorities.
Ayup Connect engages important stakeholders right at the very start of the process. Local voluntary services help shape the directory, while residents have their say on how they would use it.
This approach results in a community asset that has all relevant information in one place, structured in a way that makes sense to everyone involved.
Ayup Connect has been built around the challenges of local authorities, but it’s far from an “off-the-shelf” product.
We’ll work with you to inject your directory with your community’s personality, from imagery and tone, to how the search function works. This separates your platform from Government information websites to give it a look and feel that is instantly recognisable to visitors.
Flexible admin roles gives your ownership over data, while delegating service information and updates to contributing organisations. Give higher level access to an appointed team member who can approve updates for data quality assurance, while a traffic light system and stale data notifications allows them to see at a glance which content is due a refresh.
Handover responsibility for populating service information to the providers themselves, giving them control to create their own permission hierarchy, while you get final say before it goes live.
There is a lot of information to get across to residents, and organising it in a way that makes it easy for them to access, is critical. Ayup Connect search features allow you to match key terms, create exclusion words and relevant filtering, while the custom algorithm determines how the searches appear.
These powerful signposting features elevate your directory from a mass of information to a clear route to the resources that best fit the resident’s search.
We've worked with several local authorities in the past, and would be happy to answer any questions you might have around how a directory can help you streamline your information and collaborate with local services.